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Old 06-02-2012, 02:52 PM   #1
randir14
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Blizzard Offices Raided Over Diablo III


Blizzard's Korean offices have been raided by the FTC, after players filed complaints about not being able to log in to Diablo 3 and being refused refunds.

Quote:
It seems like the start of a joke, “Did you hear about the company whose DRM was so bad it’s illegal?” There’s a sour punchline for Blizzard. Tim sends word of a report in the Korea Times stating that Blizzard’s Korean offices have been raided by the country’s Fair Trade Commission. By “raided” we don’t mean they formed a geared up 24 man team of healers tanks and DPS specialists to battle security. Instead some Very Serious Men turned up and seized a bunch of documents looking to secure evidence against the company.

It all began when Korean gamers, like most gamers, had difficulty logging into Diablo 3. Many of them became so frustrated that they contacted Blizzard and demanded a refund, but the company operates a strict no refunds policy in Korea, and refused to give gamers back their money. That’s when the FTC got involved. Hundreds of gamers lodged formal complaints with the body, who responded launching an investigation.
Read more at PC Gamer
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Old 06-02-2012, 02:58 PM   #2
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Physically raiding the offices seems a bit extreme, but hey, people want their Diablo.
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Old 06-02-2012, 03:24 PM   #3
darkwarrior
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If that is how Blizzard wants to act then good.
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Old 06-02-2012, 03:52 PM   #4
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Good. Blizzard had it coming.
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Old 06-02-2012, 04:11 PM   #5
gojira
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The FTC? Or the Korean equivalent? Because I didn't know that the federal government was allowed to do anything to a corporation any more, other than bend over.
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Old 06-02-2012, 04:12 PM   #6
Windsong
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Um, Steve Jackson games, anyone?

In all seriousness, Blizzard jumped the shark years ago. May they go down in flames.
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Old 06-02-2012, 04:27 PM   #7
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somehow i have a feeling this has more to do with gold farming corporations not being able to put their gold sellers to work - than anything to do with the government giving a damn about mmo gamers.
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Old 06-02-2012, 04:36 PM   #8
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Gotta be easy with that hardcore capitalist jazz in other countries. Get yo ass dealt with. Now stop using your customers are beta testers
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Old 06-02-2012, 05:07 PM   #9
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lol dumb. you couldn't play the game for like, 12 hours, so you want a full refund? fucking retards. baaaaaaaa
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Old 06-02-2012, 05:10 PM   #10
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Originally Posted by gojira View Post
The FTC? Or the Korean equivalent? Because I didn't know that the federal government was allowed to do anything to a corporation any more, other than bend over.
The article says it is South Korea's Fair Trade Commission.
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Old 06-02-2012, 05:43 PM   #11
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Originally Posted by Peelzbury View Post
somehow i have a feeling this has more to do with gold farming corporations not being able to put their gold sellers to work...
Oh, dunno about that... they're already spamming the chat channels with their bullshit, and apparently doing well enough to place ads...

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Old 06-02-2012, 06:14 PM   #12
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Originally Posted by gojira View Post
The FTC? Or the Korean equivalent? Because I didn't know that the federal government was allowed to do anything to a corporation any more, other than bend over.
Nice to see you came inside for a bit. How is sleeping in the park and crapping in the bushes to protest *mumble mumble* in favor of *mumble mumble?*

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lol dumb. you couldn't play the game for like, 12 hours, so you want a full refund? fucking retards. baaaaaaaa
If you want a refund for a legitimate reason, such as coming home to find your product doesn't work, you deserve a refund. Its not crying to try and return non-functioning merchandise.
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Old 06-02-2012, 06:20 PM   #13
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Ha haw. I hope Blizzard gets boned over good. Morons would have found it a bunch cheaper to hand out refunds. There's no justification for not handing out refunds. I can see if for DVD's and CD's which are so easy to copy. It's not like you can copy the game and run it without blizzard in the loop.

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lol dumb. you couldn't play the game for like, 12 hours, so you want a full refund? fucking retards. baaaaaaaa
This is you being Blizzards butt buddy. You wouldn't give Ford the same break if your car stopped working for 12 hours. I think this is awesome. They brought this on themselves I hope they suffer for it. I love irony.
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Old 06-02-2012, 06:24 PM   #14
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lol dumb. you couldn't play the game for like, 12 hours, so you want a full refund? fucking retards. baaaaaaaa
There's actually a lot more story to be told than some dude not being able to log on. The article is specifically about business practice of Blizzard Korea and Korean market where internet cafes take a huge role because retail market's almost non-existent. That's why FTC is involved.
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Old 06-02-2012, 07:02 PM   #15
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This is you being Blizzards butt buddy. You wouldn't give Ford the same break if your car stopped working for 12 hours. I think this is awesome. They brought this on themselves I hope they suffer for it. I love irony.
Its got nothing to do about being "blizzards butt buddy", its about doing what any normal person would do, and going to do something else with their lives and coming back later. Everyone knew this was going to happen with their servers.
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Old 06-02-2012, 07:12 PM   #16
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Originally Posted by Duskfire View Post
Its got nothing to do about being "blizzards butt buddy", its about doing what any normal person would do, and going to do something else with their lives and coming back later. Everyone knew this was going to happen with their servers.
Blizz is a multi-nation, multi-billion $ company; they don't need you helping them out of the mess they created themselves. Especially, when it has to do with cultures, norms, values, and laws that we can't possibly comprehend.

I doubt the Korean FTC raided them cause it was a slow night. There is probably a legit complaint here. Personally I hope Korea strikes a blow directly at Blizzard that we'll feel positive effects on this side of the world too, like changes in corporate return/exchange policies.
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Old 06-02-2012, 07:36 PM   #17
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Wow, Korea turns on Blizzard. Never thought I'd see that; but I have to agree in spirit with what a lot of people are saying here. The Blizzard of yore seems dead and this new Blizzard, twisted and horrible, seems to have brought the Mob to it's gates. Pitchforks, torches and all.

Also, great use of an internet meme by the OP.
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Old 06-02-2012, 09:31 PM   #18
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Goooooooood,

Maybe they'll learn something.
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Old 06-02-2012, 10:17 PM   #19
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Originally Posted by MasterKwan View Post
Ha haw. I hope Blizzard gets boned over good. Morons would have found it a bunch cheaper to hand out refunds. There's no justification for not handing out refunds. I can see if for DVD's and CD's which are so easy to copy. It's not like you can copy the game and run it without blizzard in the loop.



This is you being Blizzards butt buddy. You wouldn't give Ford the same break if your car stopped working for 12 hours. I think this is awesome. They brought this on themselves I hope they suffer for it. I love irony.
You do actually, it's called a service, where you pay someone to make sure your car is gonna work reliably for the next 20-40,000 kilometers. Generally you lose access to your car for a full day, sometimes two, and you pay for the privelige. If you miss these maintenance windows you might lose warranty.
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Old 06-02-2012, 10:43 PM   #20
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Return/exchange policies have always been pretty strict with software right? Would be nice to see a change but I don't see that happening state side.
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